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No Red Tape

Problem 1: Bright minds often have trouble with what they see as arbitrarily imposed restrictions.

Problem 2: (More) bright minds don’t work for you because you have red tape (who doesn’t?) which those bright minds see as restrictions.

Problem 3: No restrictions within your company would be pure mayhem.

Problem 4: Bright minds are competing against [...]

Monsters Too Big to Kill

Late Preface

This is from September 15, 2008.  It’s a bit old and contains some outdated information.  The feelings I expressed in the first part will surely not change for many, many years, if ever.

The Post

Think back to The Incredibles, if you’ve seen it.  The villain of the film creates a robot monster so large and strong [...]

How to Treat a Customer

There are at least two sides to every story.  On the one hand you’ve got companies doing things right, treating their customers (or clients or guests or whatever friendly, inclusive word they want to give their customers).  They do things right.  They build a positive name.  They’re the kind of company that has testimonials and viral [...]